{"id":105,"date":"2025-09-03T17:17:00","date_gmt":"2025-09-03T22:17:00","guid":{"rendered":"https:\/\/hotelpetrasanta.com\/?page_id=105"},"modified":"2025-09-03T17:28:10","modified_gmt":"2025-09-03T22:28:10","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/hotelpetrasanta.com\/en\/reembolso_devoluciones\/","title":{"rendered":"Return and refund policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"105\" class=\"elementor elementor-105\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bda661c e-flex e-con-boxed e-con e-parent\" data-id=\"bda661c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a7c2404 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"a7c2404\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d275fd9 elementor-widget elementor-widget-heading\" data-id=\"d275fd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return and refund policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbc6837 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"cbc6837\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a6a523e e-flex e-con-boxed e-con e-parent\" data-id=\"a6a523e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5195a0b e-con-full e-flex e-con e-child\" data-id=\"5195a0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-700d132 elementor-widget elementor-widget-heading\" data-id=\"700d132\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellation policy and modifications<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76c47a1 elementor-widget elementor-widget-text-editor\" data-id=\"76c47a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"129\" data-end=\"238\">Cancellations or modifications of reservations are allowed up to <strong data-start=\"196\" data-end=\"235\">7 days before the date of arrival<\/strong>.<\/p>\n<ul data-start=\"240\" data-end=\"848\">\n<li data-start=\"240\" data-end=\"394\">\n<p data-start=\"242\" data-end=\"394\">If the cancellation is made outside of this time period or if the guest does not show up, it will apply a penalty of <strong data-start=\"353\" data-end=\"391\">100% of the total value of the booking<\/strong>.<\/p>\n<\/li>\n<li data-start=\"395\" data-end=\"596\">\n<p data-start=\"397\" data-end=\"596\">To make a cancellation, the host must <strong data-start=\"446\" data-end=\"481\">call the number +57 314 218 8618<\/strong>, provide the <strong data-start=\"499\" data-end=\"519\">ID of the reservation<\/strong> (included in the first confirmation email) and request the cancellation.<\/p>\n<\/li>\n<li data-start=\"597\" data-end=\"848\">\n<p data-start=\"599\" data-end=\"848\">Once approved the cancellation, the <strong data-start=\"635\" data-end=\"699\">refund will be processed within up to 3 business days<\/strong> the same means of payment used in the purchase. The accreditation of the money will be subject to the times and standards of the <strong data-start=\"815\" data-end=\"845\">bank card issuer<\/strong>.<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones y reembolsos Pol\u00edtica de cancelaci\u00f3n y modificaciones Las cancelaciones o modificaciones de reserva son permitidas hasta 7 d\u00edas antes de la fecha de llegada. Si la cancelaci\u00f3n se realiza fuera de este plazo o si el hu\u00e9sped no se presenta, se aplicar\u00e1 una penalidad del 100% del valor total de la reserva. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-105","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hotelpetrasanta.com\/en\/wp-json\/wp\/v2\/pages\/105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelpetrasanta.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hotelpetrasanta.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hotelpetrasanta.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hotelpetrasanta.com\/en\/wp-json\/wp\/v2\/comments?post=105"}],"version-history":[{"count":16,"href":"https:\/\/hotelpetrasanta.com\/en\/wp-json\/wp\/v2\/pages\/105\/revisions"}],"predecessor-version":[{"id":2460,"href":"https:\/\/hotelpetrasanta.com\/en\/wp-json\/wp\/v2\/pages\/105\/revisions\/2460"}],"wp:attachment":[{"href":"https:\/\/hotelpetrasanta.com\/en\/wp-json\/wp\/v2\/media?parent=105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}